ABOUT US
Who We Are
JakimStores is a fully registered and licensed business in Kenya, dedicated to bringing you top-quality home appliances, kitchen appliances, and electronics at unbeatable value. We are located in Nairobi, Kenya, and proudly serve customers across the country through our secure online store and fast delivery services.
Whether you’re shopping for a new smart TV, kitchen gadgets, or trusted electrical brands, JakimStores guarantees genuine products, affordable prices, and excellent customer service every step of the way.
Our Vision
At JakimStores, our vision is to become one of Kenya’s most reliable and trusted online retailers for electronics, home, and kitchen appliances. We aim to provide every Kenyan household with easy access to the best brands, reliable service, and a smooth, enjoyable shopping experience—both online and offline.
Our Mission
Our mission is to enrich lives by making premium-quality electronics and appliances affordable and accessible across Kenya. We do this by:
- Offering only authentic and high-quality products from trusted brands.
- Ensuring a secure, smooth, and fast online shopping experience.
- Providing exceptional customer care before and after purchase.
- Offering nationwide delivery, free shipping, and convenient payment methods.
- Building long-term relationships based on trust and satisfaction.
JAKIMSTORES
Business Name: JakimStores
Physical Address: London Beauty Centre, 1st Floor, F8, Taveta Rd, Nairobi, Kenya.
Email: info@jakimstores.co.ke
WhatsApp/Call: 0748106478
Open Hours: Monday to Saturday: 8:00 AM – 8:00 PM
Closed on Sunday
Payment Methods
At JakimStores, we provide multiple secure and convenient payment options to suit your needs:
- M-Pesa: Pay with ease using Kenya’s most trusted mobile payment service.
- Pay on Delivery: Available in select locations for added peace of mind.
- Bank Transfers: Safe for larger or bulk orders.
All payment details are handled with care and protected using a secure payment method (Safaricom M-Pesa) to guarantee your privacy and safety.
Return and Refund Policy
Your satisfaction is our top priority. We offer a clear and fair return policy to ensure your shopping experience is risk-free:
- Returns: You can return items within 7 days of delivery if they are in new, unused condition and original packaging.
- Refunds: Processed within 1–3 business days after inspection and approval.
- Exceptions: Some products, like personal items or used goods, may not qualify for return.
View our full Return Policy for details.
Privacy Policy & Terms of Service
At JakimStores, we care deeply about your privacy and rights as a customer. We never sell your personal information and ensure it is securely stored and used only for order fulfillment and service improvement.
Please review our:
Privacy Policy – Learn how we collect, use, and protect your information.
Terms of Service – Understand your rights and responsibilities when using our website.